We work with Christopher Ward as a digital Swiss army knife, all powered by AI. What started as a narrow engagement has evolved into a flexible, high-trust partnership across technology, marketing and operations. They run on Salesforce Commerce Cloud and use Klaviyo for retention, an enterprise-grade setup that requires joined-up thinking across platforms and teams. We advise on how to get the best from Klaviyo, guide reporting and segmentation, and act as a sounding board for AI use cases across the business. We’re also supporting the leadership team as they explore a shift towards a composable technology stack.